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Pretty floral dog collar with matching leash. Get your pet’s name and your phone number engraved on the nameplate for free. Send us your pet’s name and phone number at checkout in the following format: Pet’s name * Phone number, e.g. Coco * 765 8172 9172
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of furtasticstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of furtasticstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (133)
5 Stars (121) |
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4 Stars (10) |
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3 Stars (2) |
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Leave a Review
Very nice collar! Arrived exactly on time with tracking provided. My daughter has a dachshund/yorkie mix, about 7# and the small collar fit great. My daughter and her dog both love it
Nice
Beauty.
ok :)
Beautiful necklace of very good quality and perfect engraving
Super.
Not for cats
Beautiful collar for the summer. Soft, only for beauty.
I suggest you. Everyone likes
very beautiful, great materials, nice to touch, puppets love it and so we do.
Beautiful
Complies with the description. 2 th time I order
Комплект очень хорошей. Добротные материалы, крепкая фурнитура. Качественно сшито. Гравировка хорошая. Доставка до Хабаровска 18 дней. Спасибо продавцу!!
good. thank you.
Lovely collar for my dog. Inscription is done very well. Very satisfied. Fast delivery
For French Bulldog about 10kg, size perfectly well. Super quality, super resistant. I hesitated with size S and M, follow the store's size guide. For a French bulldog, the neck is wide, the S loosened to the maximum is suitable but when the dog is lying it tends to tighten a little, opted rather for a size M
The goods did not come, but the money was returned
Cool One
Super, looks great, good qualitatively. Only buckle ordinary metal, hard to odpina.
Super fast and shipped!!! Feels good, doesn't smell uncomfortable
Very nice looks good quality
Prompt shipment and wonderful item
Perfect!
Perfect and super fast
A whole beautiful necklace for my little dog very satisfied with it
Fantastic could not have been better
très jolie, conforme a la description
For their money-a beautiful, elegant set, of course, not for every day: very light. The accessories are beautiful, a little seasoned, I do not know how long the gilding will last, but in appearance, it is better not to wet. In case of a dry, sunny day is very great!
Collar norms, the leash is just a rag. For such money in the poultry market you can buy one hundred times better. And this is just thrown out money
Real photo to product and very good material. He just missed putting in a number of the phone number I left him.
Fast and Looks like picture
The leash was awesome and designed well, engraving was wonderfully done.
Super beautiful collar and leash, neatly made, heavy and solid. Delivery time for Polish 2tyg, shipment rejestrowana. I am glad. Smallest size unfortunately still too large for puppy maltańczyka.
Very pretty and porządna, recommend
Very high quality
Es perfecto, la inscripción preciosa y llego súper rápido
That on 2 line damage not on 3 hihi But beautiful necklace nothing to say I love I recommend
product is quality but to massive for my standard size yorkie
Perfect, great Quality, I am amazed
Collars of good quality. The size is adjustable. The color is exactly like in the photo. Engraving is correct, clear. I'm very happy! Seller recommend
Lanyard could be a little thicker and longer, but following for this super :)
This super cute and the material is very good quality
Very high quality and beautifully made leash. I also ordered a collar. I have dogs obedient, do not pull, for them, the carabiner is strong enough in size M, for Brown it is better to take L.
Very nice product, vivid color, fast shipping. Recommend
Excelente!
wow looks really good. super quality. fast shipping. thank you very much, great and helpful supplier :)
Very good quality and fast delivery Thanks
As in the picture, it is very nice and the engraving comes perfect, for my Yorkshire I had to order a size S, otherwise very well, I won't be long to arrive
спасибо продавцу, все качественно.
Big Size S