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Pretty floral dog collar with matching leash. Get your pet’s name and your phone number engraved on the nameplate for free. Send us your pet’s name and phone number at checkout in the following format: Pet’s name * Phone number, e.g. Coco * 765 8172 9172
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of furtasticstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of furtasticstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (119)
5 Stars (107) |
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4 Stars (10) |
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3 Stars (2) |
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2 Stars (0) |
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Leave a Review
Very high quality and beautifully made leash. I also ordered a collar. I have dogs obedient, do not pull, for them, the carabiner is strong enough in size M, for Brown it is better to take L.
wow looks really good. super quality. fast shipping. thank you very much, great and helpful supplier :)
Perfect
Fast delivery and lovely design
Very happy with my item. Well made. Engraving was very neat and tidy. Will definately recommend .
Beautiful girls!! Great material, good metal, clear lettering
Wow! Just wow!! Thank you so much! Super fast delivery too!
Not for cats
Complies with the description. 2 th time I order
Very heavy duty metal.
He's a great store! Twice I order here and it's fabulous!! Seller very kind and very serious! Thank you!
Collar and leash liked. The inscription was done as requested. Delivery to Moscow 13 days. Seller recommend
I liked it, very nice necklace
All perfect, quality strap, fast shipping.
cute
Beautiful necklace of very good quality and perfect engraving
Very good quality and fast delivery Thanks
Excellent! Very bright
So happy with the purchase the quality is great.
Very happy, but too big for my cat
Good quality super!!!!
Great items! Items came quickly. Thank you very much.
The collar is cool, very beautiful. Nice inscription. Good store and sent fast, but in the first our way out in this dog collar out of it turned out (Toli cloth slippery Toli will occasion .. Although I dressed more than tightly .. Tuje would have strangled. It's a pity that I'll probably wear only as decorative .. I liked it very much, beautiful.
Fantastic could not have been better
très jolie, conforme a la description
Collar norms, the leash is just a rag. For such money in the poultry market you can buy one hundred times better. And this is just thrown out money
Incredible quality, I expected an average quality and not at all, the necklace fastener looked really very solid!
Great Collar
The inscription is made correctly. The collar, however, quickly gets dirty. The leash was not even used, K. It's short for us.
For French Bulldog about 10kg, size perfectly well. Super quality, super resistant. I hesitated with size S and M, follow the store's size guide. For a French bulldog, the neck is wide, the S loosened to the maximum is suitable but when the dog is lying it tends to tighten a little, opted rather for a size M
The goods did not come, but the money was returned
Great
Great quality, beautiful colors. Only minus it big weight, please take this into consideration when you buy small size XS/s. Huge clasp in Lanyard, I will need replace for smaller. Fast transaction order with 3.10.20 was in Poland 10.10.20
It's beautiful, the engraving exactly as I asked. The necklace is thin. It took a long time to get there.
Just wonderful, perfect
I am happy with the quality, the necklace and the leash look very solid. Writing is pretty and faultless. Delivery was fast
Printing quality! The goods are very satisfied. Delivery was issued to the nearest store Pyaterochka, the parcel could not pick up 6 days, did not arrive the code. The store's guilt is not here, but it wasn't nice.
For their money-a beautiful, elegant set, of course, not for every day: very light. The accessories are beautiful, a little seasoned, I do not know how long the gilding will last, but in appearance, it is better not to wet. In case of a dry, sunny day is very great!
ok
beautiful and arrived really quick
Came fast to Poland. Good quality
Very good material, aesthetic, solid workmanship. Only clasp quite softly enters and I fear or not will unbutton, but for now all OK. Shipment otrzymałam after niecałych 3 weeks from order.
Although my item took almost 2 months (understandable with Covid-19), the store was very transparent and very helpful with last minute changes etc... I'm happy and very satisfied with my purchase. Thanks heaps.
Very nice collar! Arrived exactly on time with tracking provided. My daughter has a dachshund/yorkie mix, about 7# and the small collar fit great. My daughter and her dog both love it
Cool One
Perfect!
Perfect and super fast
Very high quality
Collars of good quality. The size is adjustable. The color is exactly like in the photo. Engraving is correct, clear. I'm very happy! Seller recommend
спасибо продавцу, все качественно.