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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of furtasticstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of furtasticstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (79)
5 Stars (66) |
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4 Stars (9) |
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3 Stars (4) |
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2 Stars (0) |
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Leave a Review
Does not correspond to the declared sizes!!! Very sorry! I waited so long for a child to roll... Does not hold at all! (
Excellent and beautiful.
fast shipping will deal again
very happy with this purchase fits perfectly on my German Shepherd
He's good. See in time I have a bully size M she wears very good leaves too I'm pleasantly surprised to see in time
Is different
Very cool are small not excellence but recommend very
My dog looks perfect.
Passed 1 day time, however, worth the wait, product with great quality, even more than I expected… Has sent a "not pet" (not found that part of purchase).
Perfect n
Отличная шлейка, сделана качественно, пришла в срок. Брала на щенка алабая, размер XL. Нам пока чуть большевата, но скоро будет в самый раз. регулировка размера хорошая, всё понравилось, спасибо!
ok
Great product.
I demand 1 month to arrive in Chile! Size XL puppy 8 months German Shepherd
Very convenient thing. Slightly large, but it's all fixed.) if the dog pulls, it feels tension and stops, there is no sharp stop as on roulette. Carabiner iron at the leash, Fastex holds well. The seams are well stitched.
Mega fast delivery, to the Eastern European Shepherd, a large enough girl, slightly too big, but not critical at all. Mega fast delivery, less than 2 weeks, the quality of the helmet is just on top, I recommend!!!
Happy with overall product quality.
Thank you store for the package is very good and good quality
We ordered a large CP Harness for our Siberian Husky weighs 50 pounds. We highly recommend the product! Will order another one for our other dog.
Good quality good size XL for Dogo Argentino - 56 KG
It seems like a normal product, but my dog was too thin.
Very fast delivery. Size such as the description. Quality good.
Goods consistent with the description. Recommend
The quality is excellent. Order satisfied
Everything is fine! Seller recommend!
Looks great. Shin loves it. Wish I took a size smaller knowing it was a bit adjustable.
I ordered an XL for a full sized Golden Doodle ant it fits pretty will. All goldens are about the same size so they should be good. If anything, it's a little big.
I recommend the quality of norms, delivery for a long time because of quarantine
Beautiful nothing more to say
Too big for my dog but looks good, I'll order a smaller size later
Cool partupey and leash. on Beagle, took the smallest size. We year, all the harness pulled up, sat down like a glove.
The description corresponds completely. Material quality. On the sides are Velcro for chevrons. I recommend!
Very well made product and sturdy
very good of aspinock for sabaki is she really likes
The parcel went two and a half months
this is not for a large dog as the material will not stand up to the pulling pressure of the dog. buckles are very weak. Am not happy with the product. I was very exicted to order this but my German Shepard will break this in no time.
Product compatible with description, though sizes not to finish. I bought for 1,5 annual amstaffa size L and mogło be ordered M.
Product still needs to tested , looks good so far, if any issues , will post
In principle, not bad, the only thing like that is on the dog, not quite sitting. Adjustments are enough. You can almost adjust any. Naturally in its size. I don't have a big German. At the minimum settings fitted. It's been a long time.
Great item, super fast delivery
Very nice quality. Fits my Dutch/ Aussie Shep. The style is very rugged and looks awesome on my. Great price as well. Thank you.
Fit and finish is good. He is just over 100 pounds and the large size fits perfectly with room for adjustment (although it does *look* a little small on him). To be honest I'm still wondering about its practicality; if it were saddle bags he could carry his own food and water. I will look into some different MOLLE attachments, depending on our "mission" (you know, dog beach amphibious ops or dog park infiltrations). It appears to be on par with the slightly more expensive vests, so I think it's a good value. I definitely need to add morale patches, though.
Perfect. Came very quickly and my SD loves it. Room for many patches. Will purchase from this store again
Okay my dog belt harness weighs 17 kg and buy him a right has like the article
Great looking harness. Bought Large for 1 year old German Sheppard mix with approx. 30" chest. Lots of adjustments and plenty room for growth. He likes to pull and stand when he's excited but this harness is fine for when he does.
The harness is just super, the leash is also wonderful all well stitched, the material is quality. Seller thanks for the excellent goods. Shop recommend. Thank you.
These products are superior in quality and fit. We train service dogs for veterans and have ordered these vest before. Thank you so much.
Excellent harness. Extremely tough and well built. Not bulky and big. Perfect size for the K-9. I can not believe the quality of it for the price. Deffinately a great product.
Great harnesses, easy to use and dog really seems to like it.
Size a little big