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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Mexico, Central America, South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (226) |
89%
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4 Stars (24) |
9.4%
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3 Stars (4) |
1.6%
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2 Stars (0) |
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1 Star (0) |
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Leave a Review
The goods are worthy of respect!!
Купил 8м, заявленная ширина 1,5см не соответствует, в реальности 1см. В целом сделано неплохо, посмотрим как будет в работе.
Thank youuu
Отлично, быстрая доставка !
Roulette 8 m. It looks very beautiful and quality with a powerful carabiner. Heavier a little bit than a 5-meter flex. I'll add after operation.
Scroll the wheel in the roulette, sometimes the button of the lock is clicked.
Very fast delivery
Все соответствует описанию
OK OK
great
Shipping fast. The quality of the leash is satisfied! Thank you to the store for such goods!
Quality leash. Seller recommend.
Dovoli is decent, shvidka delivery (2 types to Kieva).
Roulette is good. But the tape itself is not easy. My manune fell on one tooth during fitting
The leash corresponds to the description!!! But, there is one terrible minus, the tape all the time is twisted and bad goes back
Ordered a leash came a collar and pantyhose all from sextape
I tried it with my American akita. He's a dog with a lot of strength and holds perfect. I recommend it 100%
Labrador 36 kg is satisfied, I recommend.
top
Everything at the moment will be waiting to use it more
2 weeks to Kazan, qualitatively done, everything works
awesome great lead thanks
It came in time. The roulette is excellent, it is well unwinding and coiled, the stopper is instant, the tape with reflective strips. I'm happy with the purchase. Thank you store.
Very beautiful and fine. Recommended looks nice for super cheap was within 8 days within.
The goods are received almost three months later. Long waited, but got!!! Description fully corresponds. My sobaken is still holding on, though he has not overrun his entire power, as he loves it. Roulette works properly, everything is fine! Thanks for the goods delivered.
The leash on one side is thicker because of this is downloaded into the spiral
. Comfortable roulette, not heavy. Took 8 m for 50 kg. Our Labrador can stand. Leash reflective.
Button not working
With the store did not communicate, delivery on time, very satisfied.
Excellent product. I have my huge dog and this is very sesistently
Yakisniy, неочікувала takoi
Roulette is not bad. Delivery 2 weeks. Packed in a bag with pupyrkami. On the account of packing I would like better. I do not know how long it will last, but I want to say that who has very stretch dogs, even if the weight of the roulette allows, then better take more weight, so more reliable. With the store did not communicate, no complaints, thank you. Roulette is not bad. Delivery 2 weeks. Packed in a bag with bumpers. At the expense of packaging would be better. I don't know how long it will last, but I want to say that some dogs are very pulling, even if the weight of the tape allows it, then it's better to take more weight, it's safer. Did not communicate with the seller, no complaints, thanks.
Good quality.
very very happy!! super quality!
I ordered it on December 7th and arrived on December 17th
Everything is fine!!! Thank you very much.
Very good, totally tape
Roulette of good quality. The goods went 3 weeks.
OK
OK.
Excellent quality, fast delivery! 5 meters each
OK, uncle, norms
Well... Not very satisfied, the unwinder takes time by winding... the dog stuck his paws in it all the time... I wouldn't buy it. Quality level it seems to go... 25 kg dog American breed Staffordshire
The goods received quickly .. soup ..
The order came quickly, corresponds to the description.
Parcel without tracking. Bad packing, just a package in a pupyrku, it seems to work
I liked it very much, the quality is good.
Took 8 m, excellent, good riding, reflective, not heavy for me, the carabiner is powerful, but for my dogs of medium size is quite. Thank you store.
Good price quality
ok