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Sizing tips
- 3M is suitable for pet weight up to 15 kg leash length 3 meters, width 1 cm
- 5M is suitable for pet weight up to 20 kg leash length 5 meters. width 1 cm
- 5M plus is suitable for pet weight up to 50kg leash length 5 meters, width 1.3 cm
- 8M is suitable for pet weight up to 50 kg leash length 8 meters, width 1.5 cm
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of furtasticstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of furtasticstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (365)
5 Stars (326) |
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4 Stars (28) |
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3 Stars (11) |
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2 Stars (0) |
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1 Star (0) |
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Leave a Review
awesome great lead thanks
It came in time. The roulette is excellent, it is well unwinding and coiled, the stopper is instant, the tape with reflective strips. I'm happy with the purchase. Thank you store.
Very beautiful and fine. Recommended looks nice for super cheap was within 8 days within.
Great I like everything
The leash really liked, the delivery is fast. Leash quality, made well and strong
The goods will look back to the description. The window is full-sibirska Laika.
Good to quality for a good price, checked: it measures 8 meters
, Roulette is good, while everything is good and serviceable, the ribbon is silk smooth, but gray, and not green, as in the photo for that minus. Another small minus that is similar, but it is convenient and works well. Scratches from use, I use a week can two, everything is fine while, the latch is easy and convenient to work
Roulette Duge Garna is great. Moim batkam was like roulette. It's a pity that the roulette does not go away. Roulette is cool TA minzna.
EXCELLENT
Externally corresponds, in practice has not tried.
Super leash. Delivery is very fast. it came within a week.
Good quality
Super. I liked everything.
Very good
Everything is super. Strong, comfortable.
The goods are received almost three months later. Long waited, but got!!! Description fully corresponds. My sobaken is still holding on, though he has not overrun his entire power, as he loves it. Roulette works properly, everything is fine! Thanks for the goods delivered.
The leash on one side is thicker because of this is downloaded into the spiral
bad pin
. Comfortable roulette, not heavy. Took 8 m for 50 kg. Our Labrador can stand. Leash reflective.
Button not working
Great.
The quality is normal, the stopper works well. For spaniel (19 kg.) fits perfectly. As long as I do not know, time will show. As long as we're happy.
With the store did not communicate, delivery on time, very satisfied.
Excellent product. I have my huge dog and this is very sesistently
Excellent quality
Once paid it takes more than 15 days to send it, a shame
Unfortunately tape is gray Byłam 2 times for spacerze using this lanyard and durable some jerk dog weighing 20 kg Recommend product u this store
Yakisniy, неочікувала takoi
Delivery to Peter is super fast 9 days. The track was tracked completely. The quality is excellent, already tried, the retainer holds well, the tape does not sagging when the sagging. I recommend both the producer and the product.
Looks and work ok. I use it once. Mechanisem in leash works ok.
Excellent leash, just like in the description
Shipping could be faster. Leash looks nice and firm. Haven't tried with my dog, hope he won't torn it apart quickly.
Good quality and not expensive... thank you!
Looks good, durable, in fact, not yet tried)))
It's super. I'm glad!
In the Dnepr. OBL. For 18 days 5 +
wowww very good and quality!!
Very good quality, received quickly
Recommend
Roulette is not bad. Delivery 2 weeks. Packed in a bag with pupyrkami. On the account of packing I would like better. I do not know how long it will last, but I want to say that who has very stretch dogs, even if the weight of the roulette allows, then better take more weight, so more reliable. With the store did not communicate, no complaints, thank you. Roulette is not bad. Delivery 2 weeks. Packed in a bag with bumpers. At the expense of packaging would be better. I don't know how long it will last, but I want to say that some dogs are very pulling, even if the weight of the tape allows it, then it's better to take more weight, it's safer. Did not communicate with the seller, no complaints, thanks.
Roulette liked: plastic, ribbon leash. The old roulette is the same in shape, but you need to get used to the stop. From branded persons is neither plastic, nor a leash, but then will show the operation. Seller sales and good luck
Roulette liked: plastic, ribbon leash. The old roulette is the same in shape, but you need to get used to the stop. From branded persons is neither plastic, nor a leash, but then will show the operation. Seller of sales and good luck.
Stevig
All great
Norms quality. Delivery within 3 weeks. I use more than a month. Works properly. Fell not once, all the tests passed on Hurray.
отличный поводок, на взрослого кане-корсо 45кг, хорошо подошёл, рекомендую, крепкий
this od very good produkt!
Very convenient. The Spring goes well. In the hand lies comfortably. German holds. Length 8 m comfortable.
The lace is badly twisted back